I’m able to loggin into Instagram on my phone but nothing will load and in the saved ba...
GetHuman2601582's Hacked or Disabled Accounts issue with Instagram from March 2019
Help with my Instagram issue
First: share to improve GetHuman2601582's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2601582's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2601582 will want to follow the link below to head to their help center. We will check on GetHuman2601582 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2601582 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2601582's own words
I’m able to loggin into Instagram on my phone but nothing will load and in the saved bar it says “challenge*required” I looked that up and it says I have to prove that it’s me and I don’t know how to prove that and I can’t sign in on computers or instagrams actual site because when I do it just says “oops, an error occurred” and than nothing will load until I delete the websites cookies essential making an endless loop of logging in and it not working. I’ve tried messaging instagrams help center but they never respond. If the only problem is proving I’m the owner of the account than I’ll gladly do it easily
GetHuman2601582 did not yet indicate what Instagram should do to make this right.
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