I need some help linking my Instagram profile to my business Facebook page. It connects...

GetHuman2520876's customer service issue with Instagram from March 2019

20 views | 40067 similar | 0 following
Help with my Instagram issue
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GetHuman2520876's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2520876 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2520876 can let us know if they help or not.
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Before contacting them, items GetHuman2520876 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman2520876's own words
I need some help linking my Instagram profile to my business Facebook page. It connects to my personal Facebook profile, no problem, but it doesn't allow to select my business page. **Under the "Share to" section (after clicking 'Link account' ), it gives me * options - 'Facebook profile' and my business page. It allows me to select my business page BUT it doesn't "save" it as such. There isn'y a button to hit "save" and when I return out of there it just defaults back to "Facebook profile". Please help!**My challenge with this is:*I can't share content from my Instagram business account to my business FB page. It keeps posting to my personal FB account.*I can't Tag Products on Instagram posts (it only offers to Tag People)*I can't promote on Instagram! *PLEASE HELP!

GetHuman2520876 did not yet indicate what Instagram should do to make this right.

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Instagram

Customer service issue
Reported by GetHuman2520876
Mar 15th, 2019 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 40067 others
0 customers following this

Timeline

GetHuman2520876 started working on this issue
Mar 15th, 2019 2:03pm

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