At first I could not post from Flume. Then I tried posting from Safari on OS X (changi...

GetHuman2511296's customer service issue with Instagram from March 2019

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Help with my Instagram issue
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The issue in GetHuman2511296's own words
At first I could not post from Flume. Then I tried posting from Safari on OS X (changing user agent to iOS) and failed. Then I emailed myself my image file, downloaded it on my iPhone, tried to post to Instagram from my iPhone, and failed. I tried posting with all kinds of edited and unedited images and failed. I tried and failed to post with and without tags, and with and without copy*paste. Then I tried logging out from Instagram on Safari (on OS X) and then could not log back in. On Safari I tried resetting my Instagram password and that failed* the error said it couldn't reach my email address to send a login link, but I had just reached my email address to send my image file to my phone and I am receiving email, so I know my email is fine. I know Instagram's servers are not down because I am able to browse Instagram on Chrome on OS X, where I was already logged in and did not log out. I tried unfollowing someone and that failed. I tried a like and it failed once and succeeded once.

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Instagram

Customer service issue
Reported by GetHuman2511296
Mar 14th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 39772 others
0 customers following this

Timeline

GetHuman2511296 started working on this issue
Mar 14th, 2019 11:43am