At first I could not post from Flume. Then I tried posting from Safari on OS X (changi...
GetHuman2511296's customer service issue with Instagram from March 2019
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Help with my Instagram issue
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GetHuman2511296's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2511296 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2511296 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Instagram has better answers for you: Instagram Help Center
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Before contacting them, items GetHuman2511296 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman2511296's own words
At first I could not post from Flume. Then I tried posting from Safari on OS X (changing user agent to iOS) and failed. Then I emailed myself my image file, downloaded it on my iPhone, tried to post to Instagram from my iPhone, and failed. I tried posting with all kinds of edited and unedited images and failed. I tried and failed to post with and without tags, and with and without copy*paste. Then I tried logging out from Instagram on Safari (on OS X) and then could not log back in. On Safari I tried resetting my Instagram password and that failed* the error said it couldn't reach my email address to send a login link, but I had just reached my email address to send my image file to my phone and I am receiving email, so I know my email is fine. I know Instagram's servers are not down because I am able to browse Instagram on Chrome on OS X, where I was already logged in and did not log out. I tried unfollowing someone and that failed. I tried a like and it failed once and succeeded once.
GetHuman2511296 did not yet indicate what Instagram should do to make this right.
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