Whenever I attempt to log into either of my accounts I get the message, "Sorry, but som...

GetHuman-smartink's customer service issue with Instagram from March 2019

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Help with my Instagram issue
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The issue in GetHuman-smartink's own words
Whenever I attempt to log into either of my accounts I get the message, "Sorry, but something went wrong. Try again" I am not sure what happened but I would like to get an answer as soon as possible, since Instagram is a key part in me staying in touch with my organizations. It will not let me log in on the browser or app versions. I currently use the windows ** version, since my phone had gotten broken awhile back. How do I fix this?
GetHuman-smartink did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
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Instagram

Customer service issue
Reported by GetHuman-smartink
Mar 13th, 2019 - 5 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 39518 others
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Timeline
GetHuman-smartink started working on this issue
Mar 13th 6:26pm