Whenever I attempt to log into either of my accounts I get the message, "Sorry, but som...

GetHuman-smartink's customer service issue with Instagram from March 2019

39518 similar
0 following
Help with my Instagram issue
First: share to improve GetHuman-smartink's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-smartink's next move: try the Instagram help center again.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-smartink will want to follow the link below to head to their help center. We will check on GetHuman-smartink later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-smartink may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-smartink's own words
Whenever I attempt to log into either of my accounts I get the message, "Sorry, but something went wrong. Try again" I am not sure what happened but I would like to get an answer as soon as possible, since Instagram is a key part in me staying in touch with my organizations. It will not let me log in on the browser or app versions. I currently use the windows ** version, since my phone had gotten broken awhile back. How do I fix this?
GetHuman-smartink did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-smartink fixed the problem
We are waiting for GetHuman-smartink to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-smartink fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-smartink
Mar 13th, 2019 - 5 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 39518 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-smartink started working on this issue
Mar 13th 6:26pm