Hello, my name is Sabrina. It seems as though someone hacked into my account. When I cl...

GetHuman2473448's customer service issue with Instagram from March 2019

2 views
 | 
39366 similar
 | 
0 following
Help with my Instagram issue
First: share to improve GetHuman2473448's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2473448's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2473448 will want to follow the link below to head to their help center. We will check on GetHuman2473448 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2473448 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman2473448's own words
Hello, my name is Sabrina. It seems as though someone hacked into my account. When I click on the app, somebody else’s email shows up. I’d erase that email and put my info in with my password and it says “something is wrong” I tried resetting my password and it’ll say “link was sent to” my phone *, but nothing comes through on my phone. I clicked out the app and went back in and that same persons email popped back up. My user name is Curls*bri
GetHuman2473448 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman2473448 fixed the problem
We are waiting for GetHuman2473448 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2473448 fixes it.
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman2473448
Mar 13th, 2019 - 5 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 39366 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2473448 started working on this issue
Mar 13th 5:51pm