For some reason when I try to log into my account it won’t let me. It sends me a messag...

GetHuman-khalilml's customer service issue with Instagram from March 2019

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The issue in GetHuman-khalilml's own words
For some reason when I try to log into my account it won’t let me. It sends me a message saying “we’re sorry, something went wrong, try again”. I know my email and my password by heart, and the fact that you guys are doing this to me is unacceptable. I haven’t done anything wrong or trivial to be banned in anyway possible. I’ve tried logging into my account on my computer but it just continues to not refresh. This is completely unacceptable, and I want this fixed. I haven’t done a single thing wrong with my accounts, so there is no reason I should be banned or experiencing these issues.
GetHuman-khalilml did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman-khalilml
Mar 13th, 2019 - 5 mons ago
I have an issue with Instagram too
Not resolved
Seen by 3 customers so far
Similar issue to 39330 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-khalilml started working on this issue
Mar 13th 5:41pm