My University Project Account Was Deactivated Under No Pretense

GetHuman2470557's customer service issue with Instagram from March 2019

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If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2470557's own words
Run a small business account to promote a game my course is cresting at University. ... The Instagram account for my university game project was deactivated. There was no harmful or copyrighted material, and no email sent to say the account was deactivated. The account name was lilmountgames and full name was Little Mountain Game Studios.
The account had no harmful or copyrighted content. The account name is not copyrighted. We didn't even message anyone with the account and everything on there was worded the exact same as the Twitter account. Same hash tags. Same content over the * posts before being deactivated. I also can't phone Instagram to resolve the issue and there has been no email reply.
I would like the account for lilmountgames reactivated as well as contact from the company. It's a joke and my grades as well as my classmates are on the line for NO REASON.
I have been using Instagram for personal and portfolio use over several years for other accounts prior to this. Where is the problem? I have never received anything like this prior.
Emailing Instagram and attempting to contact the phone numbers provided across Google searches to no avail.
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Customer service issue
Reported by GetHuman2470557
Mar 13th, 2019 - 5 mons ago
I have an issue with Instagram too
Seen by 16 customers so far
Similar issue to 39129 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman2470557 started working on this issue
Mar 13th 1:35pm
GetHuman2470557 shared this issue with followers on Twitter
Mar 13th 1:44pm
GetHuman2470557 indicated the issue is not fixed yet.
Mar 13th 1:44pm
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Mar 13th 1:45pm