I am a student and I posted a dance video from my studio that I worked really hard on...
GetHuman2465013's customer service issue with Instagram from March 2019
Help with my Instagram issue
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The issue in GetHuman2465013's own words
I am a student and I posted a dance video from my studio that I worked really hard on. I wanted to make sure I could promote this video on my main account, so I posted it on a different account to make sure it would be approved. It was, in fact, approved so I went ahead and posted it to my main account and tried to promote it to expand my reach. After waiting an hour or so, it was not approved. I worked for two months on this video and find it very discouraging that it was approved on one account and not my main one. I think Instagram made a big mistake. I made sure to make this video appropriate by taking out every cuss word. I know people who have promoted their videos that have the f word in them, as well as other inappropriate things. I would have gladly edited the video to stay within better guidelines, but since it was approved on the other account I thought it would be okay. And I genuinely believe this does not violate any Instagram rules for running ads. Thank you.
GetHuman2465013 did not yet indicate what Instagram should do to make this right.
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