Hello everybody! I am a travel blogger and I opened my IG account ** months ago, with c...

GetHuman-krasen's customer service issue with Instagram from March 2019

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The issue in GetHuman-krasen's own words
Hello everybody! I am a travel blogger and I opened my IG account ** months ago, with content of photos of exotic travel destinations. It started to grow well the first two months, reaching more than *** followers in the beginning. Then a user offered me: "Do you want to grow your followers with **** just for one day?" I said yes, because I didn't know too much about the dangers of the "black ways", thinking naively that he is just going to promote my content in some popular platform. And it really happened, for * day it grew to more than **** followers, and then stopped. But next few days it started quickly to drop down again, and within * weeks my followers were less than ***. Since then, more than * months, my account can't grow more than ***. I feel like pouring water into a cup with a hole below! Maybe the problem is my strategy, if yes, I can correct it. But I suspect that case happened has put "a black mark" on my account and IG automatically keep a limit of my followers to *** (no more). Is there a way to identify, is it such a limit, and if yes, is there a way to resolve it? Thank you!
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Customer service issue
Reported by GetHuman-krasen
Mar 12th, 2019 - 5 mons ago
I have an issue with Instagram too
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Seen by 3 customers so far
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GetHuman-krasen started working on this issue
Mar 12th 2:40pm