I have reached out about this problem many many times before. I really need access to t...

GetHuman2458718's customer service issue with Instagram from March 2019

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0 following
Help with my Instagram issue
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GetHuman2458718's next move: try the Instagram help center again.
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The issue in GetHuman2458718's own words
I have reached out about this problem many many times before. I really need access to this feature. I cannot share post from my feed to my story, nor can I share a story that a friend has mentioned me in to my story. I thought is was maybe an issue with my phone and not my account, but I have a brand new phone and am still having the same issue. Today I just got my Samsung Galaxy s**, and still can't access this feature. Also there is a reddit thread of others having the exact same issue as myself. I am a beta tester and have been for a few months now, even before this feature was rolled out, and have yet to receive it. I would just really like to have this feature, and make sure going forward I get proper updates for every feature. My username is @noellerose**
GetHuman2458718 did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman2458718
Mar 12th, 2019 - 5 mons ago
I have an issue with Instagram too
Not resolved
Seen by 3 customers so far
Similar issue to 38916 others
0 customers following this
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman2458718 started working on this issue
Mar 12th 3:58am