I have reached out about this problem many many times before. I really need access to t...

GetHuman2458718's customer service issue with Instagram from March 2019

3 views
 | 
38916 similar
 | 
0 following
Help with my Instagram issue
First: share to improve GetHuman2458718's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2458718's next move: try the Instagram help center again.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2458718 will want to follow the link below to head to their help center. We will check on GetHuman2458718 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman2458718's own words
I have reached out about this problem many many times before. I really need access to this feature. I cannot share post from my feed to my story, nor can I share a story that a friend has mentioned me in to my story. I thought is was maybe an issue with my phone and not my account, but I have a brand new phone and am still having the same issue. Today I just got my Samsung Galaxy s**, and still can't access this feature. Also there is a reddit thread of others having the exact same issue as myself. I am a beta tester and have been for a few months now, even before this feature was rolled out, and have yet to receive it. I would just really like to have this feature, and make sure going forward I get proper updates for every feature. My username is @noellerose**
GetHuman2458718 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman2458718 fixed the problem
We are waiting for GetHuman2458718 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2458718 fixes it.
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman2458718
Mar 12th, 2019 - 5 mons ago
I have an issue with Instagram too
Not resolved
Seen by 3 customers so far
Similar issue to 38916 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman2458718 started working on this issue
Mar 12th 3:58am