Edit* Someone reported my account @Janinebruce underscore as “being someone else” which...

GetHuman2344908's customer service issue with Instagram from March 2019

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37510 similar
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0 following
Help with my Instagram issue
GetHuman2344908's next move: go to the Instagram help center.
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The issue in GetHuman2344908's own words
Edit* Someone reported my account @Janinebruce underscore as “being someone else” which is a mistake and I’ve sent in my drivers licences quite a few times now proving that’s actually my account and it repeatedly says you’ll receive an email shortly and I never heard back once yet from Instagram. It’s frustrating that someone can do that and it not be true and I’m the one with no instagram account waiting for a response back.
I want my account back because it was disabled for no reason and I’ve proven that and sent in my drivers license many times.
I’ve had an Instagram for many years and I’m disappointed.
I have an issue with Instagram too
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Instagram

Customer service issue
Reported by GetHuman2344908
Mar 1st, 2019 - 3 mons ago
I have an issue with Instagram too
Fixed
Seen by 4 customers so far
Similar issue to 37510 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman2344908 started working on this issue
Mar 1st 5:49am
GetHuman2344908 indicated the issue is not fixed yet.
Mar 2nd 8:30am
GetHuman2344908 indicated the issue is not fixed yet.
Mar 2nd 8:31am