To whom this concerns, my instagram account @featherc*sby has been hacked. This is not...

GetHuman2233872's customer service issue with Instagram from February 2019

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Help with my Instagram issue
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GetHuman2233872's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2233872 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2233872 can let us know if they help or not.
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Before contacting them, items GetHuman2233872 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2233872's own words
To whom this concerns, my instagram account @featherc*sby has been hacked. This is not okay with me since it has been able to be hacked and disabled by my ex bf for at least **x I have gone through ALL OF YOUR SECURITY SUGGESTIONS PRIVIDED BY YOU - this is not okay. I will not be happy if I get another automatic message from some guy at Facebook who is most likely a “bot” that sends me a code again and again, with no action actually being taken on this situation! **- @Feather*sby , Heather Cosby
GetHuman2233872 did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman2233872
Feb 18th, 2019 - 8 mons ago
I have an issue with Instagram too
Not resolved
Seen by 3 customers so far
Similar issue to 36019 others
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GetHuman2233872 started working on this issue
Feb 18th 5:11pm