My account does not have polling, gif, rating, timer etc function. **My account is a pr...

GetHuman2232168's customer service issue with Instagram from February 2019

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The issue in GetHuman2232168's own words
My account does not have polling, gif, rating, timer etc function. **My account is a private account (account id: pohwan****), i became instagram user since year ****. Nowadays instagram had develop a lot of useful function such as poll , gif , timer, rating, questions etc. but I still cannot use those functions in my main account. I only can use these function in my sub account which is not my main account that have a lot of photos and memories in the main account. It is not possible to change my main account to the sub account. My phone (huawei nova *i) has installed instagram with an updated version. But the problem is my main account still do not have those interesting function. I am very disappointed to instagram and I am also a hardcore fans of instagram. I think instagram is good for sharing photos and videos to our friends but now because I don't have these function, I does not have much interesting to post my photos and videos to my story feeds.
GetHuman2232168 did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman2232168
Feb 18th, 2019 - 8 mons ago
I have an issue with Instagram too
Not resolved
Seen by 7 customers so far
Similar issue to 35995 others
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GetHuman2232168 started working on this issue
Feb 18th 1:53pm