My account does not have polling, gif, rating, timer etc function. **My account is a pr...
GetHuman2232168's customer service issue with Instagram from February 2019
Help with my Instagram issue
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Waiting to see what went wrong with our suggestion for how to get Instagram help.
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you are able to report an issue then go to the app and head to your personal profile on Instagram. If you are signed in, in the top right click the gear button. From there scroll down and click “Report Something” and follow the prompt. You should get an update via email or within the app. Reports can take up to 2 weeks to hear back from.
The issue in GetHuman2232168's own words
My account does not have polling, gif, rating, timer etc function. **My account is a private account (account id: pohwan****), i became instagram user since year ****. Nowadays instagram had develop a lot of useful function such as poll , gif , timer, rating, questions etc. but I still cannot use those functions in my main account. I only can use these function in my sub account which is not my main account that have a lot of photos and memories in the main account. It is not possible to change my main account to the sub account. My phone (huawei nova *i) has installed instagram with an updated version. But the problem is my main account still do not have those interesting function. I am very disappointed to instagram and I am also a hardcore fans of instagram. I think instagram is good for sharing photos and videos to our friends but now because I don't have these function, I does not have much interesting to post my photos and videos to my story feeds.
GetHuman2232168 did not yet indicate what Instagram should do to make this right.
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