i attempted to report and delete a duplicate business account. I followed the on screen...

GetHuman2232139's customer service issue with Instagram from February 2019

5 views
 | 
35994 similar
 | 
0 following
Help with my Instagram issue
First: share to improve GetHuman2232139's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Instagram help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2232139 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman2232139's own words
i attempted to report and delete a duplicate business account. I followed the on screen prompts properly. when i went to log back into my account, i saw that instagram had removed my business account and not the duplicate! i am unable to report the issue from the correct account because i am getting an error saying it is unable to be reported and there is no user found. my username is thehandthatheals and the improper username is the*handthatheals I had already begun building a community around our brand and mission and need this technical issue fixed asap.
GetHuman2232139 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman2232139 fixed the problem
We are waiting for GetHuman2232139 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2232139 fixes it.
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman2232139
Feb 18th, 2019 - 8 mons ago
I have an issue with Instagram too
Not resolved
Seen by 5 customers so far
Similar issue to 35994 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2232139 started working on this issue
Feb 18th 1:49pm