I know two minors who have been posting things on Instagram that I and others find dist...

GetHuman2223867's customer service issue with Instagram from February 2019

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Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2223867 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2223867 can let us know if they help or not.
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Top Tip from another customer
If you are able to report an issue then go to the app and head to your personal profile on Instagram. If you are signed in, in the top right click the gear button. From there scroll down and click “Report Something” and follow the prompt. You should get an update via email or within the app. Reports can take up to 2 weeks to hear back from.
The issue in GetHuman2223867's own words
I know two minors who have been posting things on Instagram that I and others find disturbing (I am **). One girl I know without a doubt is under ** posting photos of alcohol consumption, drug use, and wild parties which should be prohibited by Instagram.*Another is a ** year old girl posting nudes and half nudes on Instagram. Photos like the ones she's posting should not be allowed period, much less for a girl underage. I'm outraged as when I reported it, they said there was nothing wrong with this. Are we serious? I don't think the police would agree at all. **Instagram needs stricter policies and shouldn't discredit the law, we all have to follow it. I can't believe child **** and child alcohol and drug consumption is being allowed. This is disgusting that no one cares enough to do something about it. **I will correct, that the ** year old is now ** and has changed her account to private, but the point still stands as she was posting photos like this ON Instagram as young as **. I've seen other young girls do the same. Something HAS to be done, I'm on the verge of deleting my account over this continued issue. Young girls AND boys need to be protected, even from themselves. What will predators think seeing this kind of thing? What about other minors? What about your child's eyes? Would you want them to see that? Or Would you want to see THEM posting nudes, half nudes, or drug images on social media? I don't think you would, I don't think anyone would so why is this happening? That's the question I can't seem to get an answer for. **This has been my question since I've been on Instagram, * years. I turned to my friend at FIFTEEN and said, "how are they *Instagram* even allowing this?" and it absolutely baffles me that I continue reporting this and nothing has ever been done about it. You can't even get in touch with anyone to report something like this. The phone number doesn't work and the report option doesn't let you specify your issue. So I'm hoping through here I can reach someone because everywhere else, It's just an AI. I need to speak with a live person, someone who can hear me out because something really needs to be done about this and fast. It's absolutely disgusting that Instagram is allowing minors to continue posting content like this. Do you just not care? What's the deal here? PLEASE PLEASE PLEASE do something, anything, about the content allowed on Instagram. Especially for girls and boys underage. **Because right now, I wouldn't let my future children use it. I don't even want to use it. It makes me nervous to know that my nephews, (* and *) could one day see this on their feeds. **I can't even count on my hands how many minors I've seen posting sexually explicit images or drug use*advertisement of drug dealing. **COME ONE PEOPLE, WAKE UP THIS APP HAS MILLIONS OF USERS, SOMETHING NEEDS TO BE DONE NOW. **YouTube is monitoring their content, Facebook is too, why aren't you? How long are you going to allow this to fall through the cracks? Until there's a lawsuit? A murder? A rape? A school shooting? How far does it have to go? **Please, someone respond to me about what can be done about this. Blocking or un following them isn't doing it for me when I know the content is still out there for everyone, including other minors and sexual predators, to see. And we wonder why our youth is the way it is. Your platform is a big part of it, please do something to change this AND the world. Thank you.
GetHuman2223867 did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman2223867
Feb 16th, 2019 - 9 mons ago
I have an issue with Instagram too
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Seen by 1 customer so far
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GetHuman2223867 started working on this issue
Feb 16th 8:51pm