Hi,**This is Navya. Yesterday I went through an ad in Instagram where it opened a link...
GetHuman2220846's customer service issue with Instagram from February 2019
Help with my Instagram issue
First: share to improve GetHuman2220846's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2220846's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2220846 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2220846 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Instagram has better answers for you: Instagram Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2220846 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman2220846's own words
Hi,**This is Navya. Yesterday I went through an ad in Instagram where it opened a link and I shopped for *.**$ and after the payment it was unknowingly ***$ without my notice. *The shopping site was top.dutyfreshop.com*I lost my money around **** Indian rupees. I have raised a complaint to the mail if mentioned in the shopping link *****@***.com *But of no use, so now who is responsible?*How can Instagram share such spam websites to the users? I need my money back at any cost.
GetHuman2220846 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman2220846 fixed the problem
We are waiting for GetHuman2220846 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.