I closed my old instagram account (or at least thought I did) and no longer use my emai...
GetHuman-rand_mac's customer service issue with Instagram from February 2019
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Help with my Instagram issue
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GetHuman-rand_mac's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rand_mac will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rand_mac can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Instagram has better answers for you: Instagram Help Center
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Before contacting them, items GetHuman-rand_mac may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-rand_mac's own words
I closed my old instagram account (or at least thought I did) and no longer use my email address, as it was hacked. However, I found today that while I closed my instagram account, it appears to still be active. I would like to close it permanently. The username is 'maelsson', and the email address is *****@***.com. I cannot access that email account anymore.**My current account is username 'randmackay' and my email address is *****@***.com**You can confirm I'm an active member. Is there any way I can delete my old account. I have tried a few passwords, but I cannot remember what I may have used.
GetHuman-rand_mac did not yet indicate what Instagram should do to make this right.
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