My Instagram was hacked and the person changed my account email and password. I contact...

GetHuman2156710's customer service issue with Instagram from February 2019

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Help with my Instagram issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2156710's own words
My Instagram was hacked and the person changed my account email and password. I contacted customer support and they said I needed to verify my identity by taking a picture of myself holding a piece of paper stating specific info on the paper. I did this. They approved it and sent me a password reset link. I tried to reset the password and once I typed in the new password twice, I clicked the button to submit the new password. It directed me to a page saying "Help us confirm you own this account. To secure your account, you need to request help logging in." I request help and all they do is keep sending me a link to change my password. I've changed the password about * times now and keep getting the same page and these people keep sending me the same "help." I am going in circles here. I want this fixed or my account needs to be permanently removed. Account username is srose****
GetHuman2156710 did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman2156710
Feb 7th, 2019 - 3 mons ago
I have an issue with Instagram too
Not resolved
Seen by 5 customers so far
Similar issue to 34307 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account