When creating an account for my new brand “Jeucx”, I found that the scoping name @jeucx...

GetHuman2156686's customer service issue with Instagram from February 2019

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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman2156686's own words
When creating an account for my new brand “Jeucx”, I found that the scoping name @jeucx had already been claimed? But through further investigation and several unanswered dms, the account seems to be inactive. Along with this, the account has * posts, is following * people, has one follower which is another inactive account, no bio, profile pic, likes, comments, etc...*Hopefully through a brief investigation you can tell that the account seems to have been inactive for quite a while and release that username.*Thanks for the help!
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Instagram

Customer service issue
Reported by GetHuman2156686
Feb 7th, 2019 - 3 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 34306 others
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Timeline
GetHuman2156686 started working on this issue
Feb 7th 6:55pm