Incomplete Sign-up Eternally Traps email address - it should be released after **h
GetHuman-loralyn's customer service issue with Instagram from February 2019
Help with my Instagram issue
GetHuman-loralyn's next move: try the Instagram help center again.
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The issue in GetHuman-loralyn's own words
I was trying to sign-up for a new account. An error midway in the process has resulted in my email address being stuck in limbo. I have no account nor can I sign-up for one using my email address. ... Incomplete sign-up. Now my email address is in use at Instagram, but there is no account associated with it. So I can't sign up again nor can I reset password. My email address is stuck in limbo!**THE FIX REQUESTED: Instagram needs to delete any email associated with an incomplete sign-up within **h. Then, the user can sign-up again to create an account.
*) Instagram keeps reporting that it is fixed. It is NOT fixed!**) Instagram is asking *ME* to figure out the fix then report it to everyone.**) I want to set up an account using my email address: Instagram should not hold email addresses in perpetuity if they are not associated with a completed new account sign-up where users have a "password reset" option. Users with an incomplete sign-up have ZERO options.
Release my email address * reset it so that I can sign up for a new account using my email address.
I've searched for solutions online and on your help pages. There is nothing left to try.
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