While on Instagram a man posted that he hopes my daughter gets killed. Asked him to nev...

GetHuman2154203's customer service issue with Instagram from February 2019

34261 similar
0 following
Help with my Instagram issue
First: share to improve GetHuman2154203's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2154203's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2154203 will want to follow the link below to head to their help center. We will check on GetHuman2154203 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2154203 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman2154203's own words
I was commenting to someone else on a issue when this man started in on our conversation ... While on Instagram a man posted that he hopes my daughter gets killed. Asked him to never contact me again then starts up on my other children. When I reported him for harassment I as told he did nothing offensive. I think wishing the death of my daughter who is also a police woman is offensive. I bet if I said I wish all Muslims, Jewish people or blacks would die that would be offensive. Tell me how this is ok?
The comment made that he hoped my daughter gets killed is harassing and in no way acceptable. After I told him to stop contacting me he would not.
He should be taken off Instagram.
Don’t know how long. I expect when a person makes a hateful statement about the wellfair of someone’s family that I don’t get a reply that there is nothing wrong with that.
Contacted Instagram immediately and was dissmissed
I have an issue with Instagram too
How GetHuman2154203 fixed the problem
We are waiting for GetHuman2154203 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2154203 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2154203
Feb 7th, 2019 - 4 mons ago
I have an issue with Instagram too
Not resolved
Seen by 23 customers so far
Similar issue to 34261 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2154203 started working on this issue
Feb 7th 2:09pm