Yesterday they have disabled my instagram account because it violates the instagram ter...

GetHuman2152733's customer service issue with Instagram from February 2019

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Help with my Instagram issue
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GetHuman2152733's next move: go to the Instagram help center.
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Before contacting them, items GetHuman2152733 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2152733's own words
Yesterday they have disabled my instagram account because it violates the instagram terms and terms of service. I contacted the assistance and sent me an email with the procedure to follow (transcribe the number indicated on a sheet with name and surname, username and face clearly visible). After doing so, I received the answer from the team telling me that I have disabled the profile because it violates the conditions of use. I would like to understand if there is a way to recover it because when I on another account that I try to connect to my facebook page tells me that it is already in use on another account (the disabled one). I would like to receive assistance. thank you
GetHuman2152733 did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman2152733
Feb 7th, 2019 - 3 mons ago
I have an issue with Instagram too
Not resolved
Seen by 16 customers so far
Similar issue to 34192 others
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GetHuman2152733 started working on this issue
Feb 7th 6:27am