Hi, I work for the University of Virginia McIntire School of Commerce. I manage our soc...

GetHuman-schakalo's customer service issue with Instagram from February 2019

1 view
34154 similar
0 following
Help with my Instagram issue
First: share to improve GetHuman-schakalo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-schakalo's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-schakalo will want to follow the link below to head to their help center. We will check on GetHuman-schakalo later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-schakalo may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-schakalo's own words
Hi, I work for the University of Virginia McIntire School of Commerce. I manage our social media for our graduate programs. We have a main instagram account @uvamcintiregrad. We also have @msglobalcommerce for one of our programs. The former employee who managed it has the account linked to an email address *****@***.com that only he could access. The phone number is a landline. Can someone please help me get around the verification process as I have what the actual password is?
GetHuman-schakalo did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-schakalo fixed the problem
We are waiting for GetHuman-schakalo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-schakalo fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-schakalo
Feb 7th, 2019 - 4 mons ago
I have an issue with Instagram too
Not resolved
Seen by 1 customer so far
Similar issue to 34154 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-schakalo started working on this issue
Feb 7th 2:19am