Hello,*I deactivated my accounts (@janstlens) a month ago and I was trying to re- login...
GetHuman-janusste's customer service issue with Instagram from February 2019
Help with my Instagram issue
First: share to improve GetHuman-janusste's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-janusste's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-janusste will want to follow the link below to head to their help center. We will check on GetHuman-janusste later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-janusste may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-janusste's own words
Hello,*I deactivated my accounts (@janstlens) a month ago and I was trying to re- login back but im not too sure what my password is. I've been trying to find ways to contact instagram but it always directs me to the new help.instagram but that doesnt help me at all with my situation.*Anyways like I said i Deactivated my accounts and I dont remember my last password for that account and I cannot log back into it. When I try to recover it using the username it says it doesnt exist (because its de-activated). The email may be under *****@***.com or *****@***.com
GetHuman-janusste did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-janusste fixed the problem
We are waiting for GetHuman-janusste to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.