Hello, **My username is or was *risa**. **I had temporarily deactivated my IG account i...

GetHuman2149874's customer service issue with Instagram from February 2019

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The issue in GetHuman2149874's own words
Hello, **My username is or was *risa**. **I had temporarily deactivated my IG account in Novemeber **** with the intent of returning to it after my fast. However, when I tried to reactivate my account by logging in, I keep receiving an error that says "user not found."**This is not my first time deactivating my account and this has never happened to me before. I am terribly saddened by this as I have many many memories saved on my IG account. Is there anyway that my account can be retrieved? **I appreciate your time and patience.
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Instagram

Customer service issue
Reported by GetHuman2149874
Feb 6th, 2019 - 3 mons ago
I have an issue with Instagram too
Not resolved
Seen by 3 customers so far
Similar issue to 34112 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman2149874 started working on this issue
Feb 6th 9:20pm