I tried posting a photo and a THREE SECOND video and it still hasn't posted.. it says i...

GetHuman-caradep's customer service issue with Instagram from February 2019

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The issue in GetHuman-caradep's own words
I tried posting a photo and a THREE SECOND video and it still hasn't posted.. it says it will try again when better connection. I don't want to press the x and lose all the edits I already did. I keep pressing the retry button but no typical WiFi's are working that it normally works under. This is also my birthday post and now I'm upset it's delayed because I wanted it posted earlier.
GetHuman-caradep did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-caradep
Feb 5th, 2019 - 7 mons ago
I have an issue with Instagram too
Not resolved
Seen by 6 customers so far
Similar issue to 33696 others
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Timeline
GetHuman-caradep started working on this issue
Feb 5th 2:17am