Hello Instagram, I recently started up a business and created an instagram account, one...

GetHuman2039777's customer service issue with Instagram from January 2019

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Help with my Instagram issue
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GetHuman2039777's next move: try the Instagram help center again.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2039777 will want to follow the link below to head to their help center. We will check on GetHuman2039777 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2039777 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman2039777's own words
Hello Instagram, I recently started up a business and created an instagram account, one of our coworkers started it but then got fired and we can't log into it. We would like to have the wrights for the profile which already has a bit of a following or give us the username. The account we want the wrights to is called DosRepublicPR, the temporarly account we are using is called DosRepublicBSC. Thank you
GetHuman2039777 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman2039777
Jan 25th, 2019 - 3 mons ago
I have an issue with Instagram too
Not resolved
Seen by 1 customer so far
Similar issue to 31754 others
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Timeline
GetHuman2039777 started working on this issue
Jan 25th 8:27pm