I temporarily deactivated my Instagram account and when I tried to sign back in to reac...

GetHuman2034205's customer service issue with Instagram from January 2019

Help with my Instagram issue
The issue in GetHuman2034205's own words
I temporarily deactivated my Instagram account and when I tried to sign back in to reactivate it, it gave me an “incorrect password” error but I’m sure I’ve entered the right password. Right after, the forgotten password box pops up, I click “send email” and then I get another user error saying “user not found” essentially not giving me access back into my account. I checked my email and realized a confirmation of change of password and I never requested that change so I believe I may be hacked.
GetHuman2034205 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman2034205
Jan 25th, 2019 - 3 mons ago
I have an issue with Instagram too
Fixed
Seen by 15 customers so far
Similar issue to 31553 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman2034205 started working on this issue
Jan 25th 12:06am
GetHuman2034205 indicated the issue is not fixed yet.
Jan 28th 8:49am
GetHuman2034205 indicated the issue is not fixed yet.
Jan 28th 12:12pm
GetHuman2034205 indicated the issue is not fixed yet.
Jan 28th 12:13pm
GetHuman2034205 indicated the issue is not fixed yet.
Jan 28th 12:13pm
GetHuman2034205 indicated the issue is not fixed yet.
Jan 28th 12:13pm
GetHuman2034205 indicated the issue is not fixed yet.
Jan 28th 12:14pm
GetHuman2034205 indicated the issue is not fixed yet.
Jan 28th 12:15pm