I need access to my business Instagram account as my phone signed me out for some reaso...

GetHuman2033220's customer service issue with Instagram from January 2019

2 views
 | 
31534 similar
 | 
0 following
Help with my Instagram issue
First: share to improve GetHuman2033220's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Instagram help.
Before contacting them, items GetHuman2033220 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman2033220's own words
I need access to my business Instagram account as my phone signed me out for some reason and I have forgotten the password. A password reset link has been sent to an email address that isn't my email address and I cannot access it. I have previously linked my business Instagram account to my facebook as I manage a facebook page for the business via this, but for some reason, it is saying that there isn't a facebook account linked. I have proof that my facebook account has been linked to it previously, so I dont understand? I need access to my business account in order to contact my clients. This is urgent!
GetHuman2033220 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman2033220 fixed the problem
We are waiting for GetHuman2033220 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2033220 fixes it.
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman2033220
Jan 24th, 2019 - 3 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 31534 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2033220 started working on this issue
Jan 24th 9:41pm