Hi there,*I've been in experiencing some issues with my Instagram page, firstly all my...

GetHuman-lukemca's customer service issue with Instagram from January 2019

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The issue in GetHuman-lukemca's own words
Hi there,*I've been in experiencing some issues with my Instagram page, firstly all my promotions seem to concentrate all my budget into Ukraine which is annoying as I was visibility on other areas. Also when I paused my promotions I still get charged and the time doesn't pause! Finally on my most recent post my description and hashtags have disappeared. I would like to be able to add the description with the hashtags back on but I can't as I have promoted the post. I would also like a refund of the funds that were suppose to be paused but still spent.
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Customer service issue
Reported by GetHuman-lukemca
Jan 24th, 2019 - 3 mons ago
I have an issue with Instagram too
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Items needed
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Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-lukemca started working on this issue
Jan 24th 2:52pm