Hi there*****I do not have a technical support question, more feedback for instagram...
GetHuman-gendurbr's customer service issue with Instagram from January 2019
Help with my Instagram issue
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GetHuman-gendurbr's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gendurbr will want to follow the link below to head to their help center. We will check on GetHuman-gendurbr later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-gendurbr may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you are able to report an issue then go to the app and head to your personal profile on Instagram. If you are signed in, in the top right click the gear button. From there scroll down and click “Report Something” and follow the prompt. You should get an update via email or within the app. Reports can take up to 2 weeks to hear back from.
The issue in GetHuman-gendurbr's own words
Hi there*****I do not have a technical support question, more feedback for instagram.*****I live in Sydney, Australia and yesterday read yet another person, aged ** years old, committed suicide. The father of this daughter named Instagram for being one of the reasons behind her decision to do this.*****Upon looking at some of the things that are viewable and things that people are contributing to on Instagram, I am shocked.*****Coming from a person that loves the Instagram app, I love sharing some of my favourite photos from holidays and my cooking creations, don't even get me started on the filters!!!*****There are things in life that are uncontrollable, especially on social media where freedom of speech is louder than ever. *****Unfortunately, the developers of such creative apps have also developed a platform for bullies and extremists to do as they please. As a huge advocate for mental health and wellness these platforms are getting out of control and something needs to be done.*****As I am in no way tech savvy and I understand privacy and freedom are still important elements to have a successful app these days. However, hashtags like *depression *killyourself *endmylife to be able to search for and contribute to some outrageous conversations. its scary. Can we not put a ban on certain hashtags or have the developers or techs to ban certain things. It cant continue! I'm saddened to see these things and I wish I could help in some way.*****Please help stop it!
GetHuman-gendurbr did not yet indicate what Instagram should do to make this right.
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