Dear instagram team,**Kindly note that my name is Jessica Barakat, and my account has b...
GetHuman1976946's customer service issue with Instagram from January 2019
Help with my Instagram issue
First: share to improve GetHuman1976946's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1976946's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1976946 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1976946 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Instagram has better answers for you: Instagram Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1976946 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1976946's own words
Dear instagram team,**Kindly note that my name is Jessica Barakat, and my account has been hacked. (@jessicabarakat)**Username: jessicabarakat*Email: *****@***.com**I am from Lebanon, Beirut and someone hacked my instagram account and changed the email address to a russian email address that ends with .ru**My old email address linked to the account was : J*****@***.com**I tried to get it back by following the instructions but couldn't since my account is no longer linked to my email address.**Please i need your help and assistance in getting my account back, since my privacy and the privacy of my followers is conpromised.**i will be waiting for your prompt reply.*Jessica barakat
GetHuman1976946 did not yet indicate what Instagram should do to make this right.
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