my account has been hacked. I got a security message and I acidentally clicked "it was...

GetHuman-mcaree's customer service issue with Instagram from January 2019

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-mcaree's own words
my account has been hacked. I got a security message and I acidentally clicked "it was me". I was logged out of my account and when i tried to log back in, it said i had been sent a password reset email. I located it, clicked the link to my password however everytime i click it , it say "errour occured". I tried to click reset password on the logion screen but when i type my username, email or phone number in it says no users found. please help me, the username of the account is @jamesmc*fx
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Customer service issue
Reported by GetHuman-mcaree
Jan 16th, 2019 - 9 mons ago
I have an issue with Instagram too
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Seen by 1 customer so far
Similar issue to 29788 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-mcaree started working on this issue
Jan 16th 2:10pm