The reporting system that is currently in the instagram app is, quite frankly, terrible...

GetHuman-damdurpy's customer service issue with Instagram from January 2019

1 view
 | 
29766 similar
 | 
0 following
Help with my Instagram issue
First: share to improve GetHuman-damdurpy's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-damdurpy's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-damdurpy will want to follow the link below to head to their help center. We will check on GetHuman-damdurpy later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-damdurpy may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Tip from another customer
If you are able to report an issue then go to the app and head to your personal profile on Instagram. If you are signed in, in the top right click the gear button. From there scroll down and click “Report Something” and follow the prompt. You should get an update via email or within the app. Reports can take up to 2 weeks to hear back from.
The issue in GetHuman-damdurpy's own words
The reporting system that is currently in the instagram app is, quite frankly, terrible. I have reported content many times that is completely inappropriate and*or involved suicide and yet your system of analysing the post does not seem to pick up on these completely inappropriate pictures or caption's. I would like to know if the process is done by an AI of sorts or if it is done by moderator's. Also please fix your system so it picks up on the inappropriate content better, because at the moment lots of bad post that have been reported are getting off without any kind of removal, letting more people see it. **-@durpydino*
GetHuman-damdurpy did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-damdurpy fixed the problem
We are waiting for GetHuman-damdurpy to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid
Follow this issue
See how GetHuman-damdurpy fixes it.
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman-damdurpy
Jan 16th, 2019 - a mon ago
I have an issue with Instagram too
Not resolved
Seen by 1 customer so far
Similar issue to 29766 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-damdurpy started working on this issue
Jan 16th 11:14am