The reporting system that is currently in the instagram app is, quite frankly, terrible...

GetHuman-damdurpy's customer service issue with Instagram from January 2019

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Help with my Instagram issue
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If you are able to report an issue then go to the app and head to your personal profile on Instagram. If you are signed in, in the top right click the gear button. From there scroll down and click “Report Something” and follow the prompt. You should get an update via email or within the app. Reports can take up to 2 weeks to hear back from.
The issue in GetHuman-damdurpy's own words
The reporting system that is currently in the instagram app is, quite frankly, terrible. I have reported content many times that is completely inappropriate and*or involved suicide and yet your system of analysing the post does not seem to pick up on these completely inappropriate pictures or caption's. I would like to know if the process is done by an AI of sorts or if it is done by moderator's. Also please fix your system so it picks up on the inappropriate content better, because at the moment lots of bad post that have been reported are getting off without any kind of removal, letting more people see it. **-@durpydino*
GetHuman-damdurpy did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman-damdurpy
Jan 16th, 2019 - a mon ago
I have an issue with Instagram too
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GetHuman-damdurpy started working on this issue
Jan 16th 11:14am