Hello, I have two accounts. One is a main and one is a spam. I very recently got a new...

GetHuman-clairity's customer service issue with Instagram from January 2019

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The issue in GetHuman-clairity's own words
Hello, I have two accounts. One is a main and one is a spam. I very recently got a new phone and when I logged into my main everything was perfect, then I tried logging into my spam and there was a pop up that said “we detected an unusual login attempt” and it wants me to send the security code to a number I’ve never seen before. My email is linked to my main Instagram account so whenever I try to use that email for my spam it automatically thinks I’m trying to login to my main account. So there is no way for me to get into my account. I’ve tried emailing Instagram several different times and I get no response. I just want back into my account, please help.
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Customer service issue
Reported by GetHuman-clairity
Jan 16th, 2019 - 9 mons ago
I have an issue with Instagram too
Not resolved
Seen by 12 customers so far
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-clairity started working on this issue
Jan 16th 12:37am