Hello, I have two accounts. One is a main and one is a spam. I very recently got a new...

GetHuman-clairity's customer service issue with Instagram from January 2019

12 views
 | 
29679 similar
 | 
0 following
Help with my Instagram issue
First: share to improve GetHuman-clairity's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-clairity got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-clairity's own words
Hello, I have two accounts. One is a main and one is a spam. I very recently got a new phone and when I logged into my main everything was perfect, then I tried logging into my spam and there was a pop up that said “we detected an unusual login attempt” and it wants me to send the security code to a number I’ve never seen before. My email is linked to my main Instagram account so whenever I try to use that email for my spam it automatically thinks I’m trying to login to my main account. So there is no way for me to get into my account. I’ve tried emailing Instagram several different times and I get no response. I just want back into my account, please help.
GetHuman-clairity did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-clairity fixed the problem
We are waiting for GetHuman-clairity to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-clairity fixes it.
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman-clairity
Jan 16th, 2019 - 9 mons ago
I have an issue with Instagram too
Not resolved
Seen by 12 customers so far
Similar issue to 29679 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-clairity started working on this issue
Jan 16th 12:37am