Today I opened my Instagram app and it asked me to put in my password (have never had t...
GetHuman-paulknut's customer service issue with Instagram from January 2019
Help with my Instagram issue
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GetHuman-paulknut's next move: go to the Instagram help center.
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Before contacting them, items GetHuman-paulknut may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-paulknut's own words
Today I opened my Instagram app and it asked me to put in my password (have never had to do this since signing up years ago). It then said it didn't recognize either my phone number or my email address. CAn't access Instagram to see if anything has been tampered with. Tried to search for myself but couldn't find anything. Opened a new account to try and find myself in there and could not find anything on my old IG account. Where are my pics? What happened to my account?
GetHuman-paulknut did not yet indicate what Instagram should do to make this right.
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