Today I opened my Instagram app and it asked me to put in my password (have never had t...

GetHuman-paulknut's customer service issue with Instagram from January 2019

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The issue in GetHuman-paulknut's own words
Today I opened my Instagram app and it asked me to put in my password (have never had to do this since signing up years ago). It then said it didn't recognize either my phone number or my email address. CAn't access Instagram to see if anything has been tampered with. Tried to search for myself but couldn't find anything. Opened a new account to try and find myself in there and could not find anything on my old IG account. Where are my pics? What happened to my account?
GetHuman-paulknut did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
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Customer service issue
Reported by GetHuman-paulknut
Jan 15th, 2019 - a mon ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 29640 others
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GetHuman-paulknut started working on this issue
Jan 15th 8:36pm