Hi when i try to share a post on my story it doesn’t give me the option to do so, and i...
GetHuman-awn's customer service issue with Instagram from January 2019
Help with my Instagram issue
First: share to improve GetHuman-awn's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Instagram help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-awn may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-awn's own words
Hi when i try to share a post on my story it doesn’t give me the option to do so, and i dont have the polls option. I have tried logging in and out many times and deleting and reinstalling the app multiple times but the problem is still there. Is there any way that i can fix this and the phone and app is up to date. I have tried logging in on a different phone but i still have the same problems. I have two accounts and the second has the story shareing option but not the polls options
GetHuman-awn did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-awn fixed the problem
We are waiting for GetHuman-awn to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Instagram customer problems.