Salve, due settimane fa ho aperto instagram ed * venuto fuori che il mio account * stat...

GetHuman-tommasin's customer service issue with Instagram from January 2019

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Waiting to see what went wrong with our suggestion for how to get Instagram help.
Before contacting them, items GetHuman-tommasin may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-tommasin's own words
Salve, due settimane fa ho aperto instagram ed * venuto fuori che il mio account * stato disabilitato perch* non ho rispettato le condizioni di instagram, mi sono rivolta al centro di assistenza spiegando che credo ci sia stato un errore perch* non ho fatto nulla dei punti da loro elencati ma non * cambiato nulla. Ora se tento di accedere invece mi dicono che c'* stato un errore riguardo alla mia richiesta. Non so pi* a chi rivolgermi per risolvere questa cosa, sono sicura di non aver fatto niente di male, anzi non postavo qualcosa da tanto tempo e non ho commentato niente o altro. Potreste aiutarmi per favore? Vi prego * da settimane che cerco un modo di risolvere. Grazie.
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Instagram

Customer service issue
Reported by GetHuman-tommasin
Jan 15th, 2019 - a mon ago
I have an issue with Instagram too
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GetHuman-tommasin started working on this issue
Jan 15th 7:45pm