I am logging into an account I created sometime ago that I haven’t used in a while and...

GetHuman-hwouell's customer service issue with Instagram from January 2019

4 views
 | 
29417 similar
 | 
0 following
Help with my Instagram issue
First: share to improve GetHuman-hwouell's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Instagram help.
The issue in GetHuman-hwouell's own words
I am logging into an account I created sometime ago that I haven’t used in a while and it is asking for a security code sent to my email. I’ve since deleted that email that was associated with the account I was using. I know the password and the username to my account but I have no way of accessing the security code to be able to verify that the account is mine because I no longer have that email! If I had known this would be an issue I would have never deleted the email I used to create the account. I really want access to this handle again, I’m planning to use it for personal marketing and branding and potentially build up a platform and the handle is just too perfect for me to have to create another account. Please please please help. I’m so frustrated because I know the password. I know I can log in but I can’t access the security code!
GetHuman-hwouell did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-hwouell fixed the problem
We are waiting for GetHuman-hwouell to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid
Follow this issue
See how GetHuman-hwouell fixes it.
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman-hwouell
Jan 14th, 2019 - a mon ago
I have an issue with Instagram too
Not resolved
Seen by 4 customers so far
Similar issue to 29417 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-hwouell started working on this issue
Jan 14th 6:18pm