GetHuman-ayahtou's customer service issue with Instagram from January 2019
Help with my Instagram issue
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GetHuman-ayahtou's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ayahtou will want to follow the link below to head to their help center. We will check on GetHuman-ayahtou later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-ayahtou may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-ayahtou's own words
change my username ... hello, I am the manager of @Sidewalks*beirut - a verified local business in Lebanon. **My company wants to change the username to @Sidewalks*official however our attempts have failed, probably because the account is verified? **I urgently need Instagram to change the username from @Sidewalks*beirut to @Sidewalks*official**Thanks
It's my job and I can't seem to do it because no one from the help center would pick up the phone or answer my countless emails
GetHuman-ayahtou did not yet indicate what Instagram should do to make this right.
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