Verified Username won't change

GetHuman-ayahtou's customer service issue with Instagram from January 2019

4 views
 | 
29335 similar
 | 
0 following
Help with my Instagram issue
First: share to improve GetHuman-ayahtou's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ayahtou's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ayahtou will want to follow the link below to head to their help center. We will check on GetHuman-ayahtou later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-ayahtou may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-ayahtou's own words
change my username ... hello, I am the manager of @Sidewalks*beirut - a verified local business in Lebanon. **My company wants to change the username to @Sidewalks*official however our attempts have failed, probably because the account is verified? **I urgently need Instagram to change the username from @Sidewalks*beirut to @Sidewalks*official**Thanks
It's my job and I can't seem to do it because no one from the help center would pick up the phone or answer my countless emails
GetHuman-ayahtou did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-ayahtou fixed the problem
We are waiting for GetHuman-ayahtou to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid
Follow this issue
See how GetHuman-ayahtou fixes it.
This email address isn't valid

Instagram

Instagram
Customer service issue
Reported by GetHuman-ayahtou
Jan 14th, 2019 - a mon ago
I have an issue with Instagram too
Not resolved
Seen by 4 customers so far
Similar issue to 29335 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ayahtou started working on this issue
Jan 14th 10:15am