I restarted my phone couple days ago which ended up deleting the instagram app. After I...

GetHuman-eburnham's customer service issue with Instagram from January 2019

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The issue in GetHuman-eburnham's own words
I restarted my phone couple days ago which ended up deleting the instagram app. After I installed it I couldn't remember my password to my main account. SO I clicked forgot password and put my phone number in. It sent me a verification code. AFterwards it never logged me back in or sent me a link it just made a new account and automatically followed the acount I was trying to get back. I never connected my email to the account. I've tried ifnding a solution but it's been about a week now and I've tried everything. I don't want to make a new account due to having a lot of things on that account and messages with peopl that I still need to access. As well as not wanting to lose the followers. My account is @love*elizabeth***** is there anyway I cold get it back?
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Customer service issue
Reported by GetHuman-eburnham
Jan 13th, 2019 - 9 mons ago
I have an issue with Instagram too
Not resolved
Seen by 7 customers so far
Similar issue to 29212 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-eburnham started working on this issue
Jan 13th 6:04pm