I have had my instagram hacked and it now has a different user name on my account. On D...

GetHuman1927790's customer service issue with Instagram from January 2019

Help with my Instagram issue
The issue in GetHuman1927790's own words
I have had my instagram hacked and it now has a different user name on my account. On Dec. **th, **** I found I was logged out of Instagram and when I tried to log back in it said it did not recognize my username. I followed instructions on the website and submitted a photo with a handwritten code. I then received a second email which I responded to on ****** with all the information requested. I have not heard back. I was never notified that my email address had been changed on my account. Now the name Reyna Anaradi is appearing on my account.
GetHuman1927790 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman1927790
Jan 9th, 2019 - a mon ago
I have an issue with Instagram too
Fixed
Seen by 4 customers so far
Similar issue to 28291 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman1927790 started working on this issue
Jan 9th 4:13am
GetHuman1927790 indicated the issue is not fixed yet.
Jan 9th 4:14am