I tried to link but Facebook to my business account to promote posts, but it says that...

GetHuman-ritualst's customer service issue with Instagram from January 2019

2 views
 | 
27616 similar
 | 
0 following
Help with my Instagram issue
First: share to improve GetHuman-ritualst's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Instagram help.
Before contacting them, items GetHuman-ritualst may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-ritualst's own words
I tried to link but Facebook to my business account to promote posts, but it says that I'm not an admin of my own page, so it's not connected properly.*Then when I do try to promote anything, I get an error message that the page could not be accessed and I need to edit my profile to connect.*Instructions are limited, so I'm not sure how to proceed. How do I change my settings to allow the connection and promoted posts?
GetHuman-ritualst did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-ritualst fixed the problem
We are waiting for GetHuman-ritualst to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ritualst fixes it.
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman-ritualst
Jan 5th, 2019 - 4 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 27616 others
0 customers following this
Follow this issue to see how it gets fixed