Dear Sir*Madam.* *I’m hoping you can help me with an issue I am having, I am trying to...

GetHuman1894681's customer service issue with Instagram from January 2019

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Help with my Instagram issue
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman1894681's own words
Dear Sir*Madam.* *I’m hoping you can help me with an issue I am having, I am trying to gain access to an Instagram account for our brand Zoo York (link to IG below) we need to reset the email and all log in details as our previous licensee who was monitoring and populating this feed has not shared these details with us.* *https:***zooyorkeurope*?hl*en** *I have a legal letter detailing our IP ownership for the brand and therefore to this Instagram account, if you could advise me on how we can gain access that would be great.* *Many thanks,
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Customer service issue
Reported by GetHuman1894681
Jan 4th, 2019 - 4 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
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GetHuman1894681 started working on this issue
Jan 4th 11:38am