Good afternoon ! *I am writing regarding my Instagram account which one has been hacked...

GetHuman-agafree's customer service issue with Instagram from January 2019

Help with my Instagram issue
The issue in GetHuman-agafree's own words
Good afternoon ! *I am writing regarding my Instagram account which one has been hacked (**k followers ) one month ago . Instagram service center don't answer me at all. *The person who hacked my account send me the message I will add below screenshot of this . Please help me to recover my account I don't have any clue what it's the old name(@aguskafree now I have new account with the same name ) of it and they changed my email etc . Please help me .*Best Aguska
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Instagram

Customer service issue
Reported by GetHuman-agafree
Jan 3rd, 2019 - 4 mons ago
I have an issue with Instagram too
Fixed
Seen by 5 customers so far
Similar issue to 27259 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-agafree started working on this issue
Jan 3rd 2:04pm
GetHuman-agafree indicated the issue is not fixed yet.
Jan 6th 2:17pm