I tried longing into instagram from the app but I continue to receive the message “Sorr...

GetHuman-dgreyer's customer service issue with Instagram from December 2018

2 views | 26638 similar | 0 following
Help with my Instagram issue
First: share to improve GetHuman-dgreyer's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-dgreyer's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dgreyer will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-dgreyer can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-dgreyer may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-dgreyer's own words
I tried longing into instagram from the app but I continue to receive the message “Sorry, there was a problem with your request.” It lets me login on Safari and my computer through google. I even used my sisters app on her phone and it let me. I tried restarting my phone, deleting the app, checking for an update, and I even restet my phone ! Nothing is working and it’s making me very upset ! I would love to be able to go on my favorite app again and text my friends but I cannot because of some issue with the app and it has been very stressful. If you could please help me with this issue as soon as possible that would be lovely. I would like for instagram to make it so that i can long into my account through the app successfully. My user name is Br*ke.btch.

GetHuman-dgreyer did not yet indicate what Instagram should do to make this right.

How GetHuman-dgreyer fixed the problem

We are waiting for GetHuman-dgreyer to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dgreyer fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-dgreyer
Dec 30th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 26638 others
0 customers following this


GetHuman-dgreyer started working on this issue
Dec 30th, 2018 8:24am

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies