my instagram account was hacked and the email and phone number changed - cannot talk to...
GetHuman1807791's customer service issue with Instagram from December 2018
Help with my Instagram issue
First: share to improve GetHuman1807791's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1807791's next move: try the Instagram help center again.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1807791 will want to follow the link below to head to their help center. We will check on GetHuman1807791 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1807791 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1807791's own words
my instagram account was hacked and the email and phone number changed - cannot talk to a person to get resolved
GetHuman1807791 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman1807791 fixed the problem
We are waiting for GetHuman1807791 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.