Dear Instagram Help,**This is urgent!*My instagram account is closed and i am an aspiri...

GetHuman-shmalkha's customer service issue with Instagram from December 2018

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Help with my Instagram issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-shmalkha's own words
Dear Instagram Help,**This is urgent!*My instagram account is closed and i am an aspiring model* influencer who has **k followers. I need my Instagram back! please.**when I opened my instagram page it says the owner might have changed the password when i never did. then i tried to login and it says instagram violation? I never violated any terms and i fear that there has been people who have wrongly reported my account which i am sure happens to people with a lot of followers.**Image* Image**then tried to do the appeal to get my instagram back. It says wrong instagram input about my username @maya*rown. i’ve attached my Emirates ID.Image**The reason why i put my nickname “maya brown” instead of my real name is because i came to the UK on an asylum visa and then have been here since and i changed my name - not legally yet, to Maya Brown) and i wish to change it legally after i get married to Olly Brown (Instagram: @ollyybrown). Please help me back in getting my account because that’s going to be my career in the future and i am losing business from there. Please help me i can provide any information necessary and can take pictures or do any kind of Skype call to prove my identity. please i need to stop this from happening. i am an arab lady and will have many many people reporting my account because they do not agree with me or like that i am a model from the UAE.**my contact number ************* or my fionce Oliver Brown is ************* and we are getting married on the **.**.**** and i can also prove this. **my email address is *****@***.com***Please you must understand this is a mistake made and is very hurtful to me. I get hate mail from Arabs around *** times per day - you can check my account to see. So this is nothing more than spiteful people. **i also had an email about someone trying to reset my password just yesterday and i fear this was the same people and because of that hack attempt i changed my hotmail password. This is so stressful for me now.Image**I do not understand how it can be so easy for horrible people to lie and get my account deactivated? Please tell me in the future this will be more difficult for them because i am scared this will happen my whole career.**please contact me soon.**Sincerely,**Maya Brown

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Instagram

Customer service issue
Reported by GetHuman-shmalkha
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 25660 others
0 customers following this

Timeline

GetHuman-shmalkha started working on this issue
Dec 23rd, 2018 1:11pm

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