My insta account was just hacked. My account is etremblay**. About *-* hours ago, someo...
GetHuman1715190's customer service issue with Instagram from December 2018
Help with my Instagram issue
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GetHuman1715190's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1715190 will want to follow the link below to head to their help center. We will check on GetHuman1715190 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1715190 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1715190's own words
My insta account was just hacked. My account is etremblay**. About *-* hours ago, someone then took over my account using the name harlan****dor. My profile photo, and my account photos were there. But my account name replaced with the hackers.*So I uninstalled, and re-installed, using my same etremblay**. Changed the password.*Concerns:**. How do I get all my old photos, data back into my new account?**. What privacy and security may have been compromised.*I have never had this problem before, and am a very concerned Instagram user.* Thank you.* Ellen Tremblay
GetHuman1715190 did not yet indicate what Instagram should do to make this right.
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