It looks like someone has hacked my instagram account and deleted my user name. I have...
GetHuman-dtstone's customer service issue with Instagram from December 2018
Help with my Instagram issue
First: share to improve GetHuman-dtstone's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-dtstone got the right customer help using our suggestion.
Before contacting them, items GetHuman-dtstone may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-dtstone's own words
It looks like someone has hacked my instagram account and deleted my user name. I haven’t been able to recover my account because Instagram says that there isn’t one with that user name. I received this email today from Instagram:*** * **This is a confirmation that the password for your Instagram account debbistone has just been changed.**If this is your Instagram account but you didn't request a password change, you can reset your password here.**If you're having trouble, please refer to the Instagram Help Center.** * * *** Instagram. Facebook Inc., **** Willow Road, Menlo Park, CA ******This message was sent to *****@***.com and intended for debbistone. Not your account? Remove your email from this account.**I tried to reset my password but can’t. I had someone look me up on instagram and someone called raphael***sta now has my account. **Not sure who that raphael***sta is but it’s not me. In my frustration with this I went ahead and created another Instagram account with my user name (debbistone), which I’m sure is probably messing everything up as well. I have temporarily disabled that account. I want my original Instagram account (along with all of my posts) back. This is so frustrating. I’m hoping that someone can help me with this.**Thank you,**Debbi Stone (the real one)
GetHuman-dtstone did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-dtstone fixed the problem
We are waiting for GetHuman-dtstone to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.